Help! No incoming calls

[dparky]

Hi,

I bought the G1 for ATT and unlocked it and everything works PERFECTLY.

Except I don't get incoming calls. Outgoing works fine, but all the incoming calls get directed to voicemail. I'm wondering if it's a setting that I have to change. I can't figure it out.

Help!

[living_sword]

In 'Settings > Call Settings', you have two options there, one is the 'Voicemail no.', make sure it is not set and second is the 'Call Forwarding', make sure "Always Forward" is disabled.

[dparky]

Thanks for your help. Truly appreciate it. I set the Voicemail no. to blank. I changed the call forwarding to disabled. However the 3 or 4 underneath 'call forward' aren't able to be changed. They are lines like, 'call forwarding when busy'. I tried disabling them but the system keeps returning the number to the default ATT voicemail system. I'm unable to disable those.

I tried calling my phone again and the same thing occurs, incoming calls are automatically sent to voicemail.

[living_sword]

Originally Posted by dparky Thanks for your help. Truly appreciate it. I set the Voicemail no. to blank. I changed the call forwarding to disabled. However the 3 or 4 underneath 'call forward' aren't able to be changed. They are lines like, 'call forwarding when busy'. I tried disabling them but the system keeps returning the number to the default ATT voicemail system. I'm unable to disable those. I tried calling my phone again and the same thing occurs, incoming calls are automatically sent to voicemail.

what is the phone's build no. ? Settings > About Phone > Build Number

[dparky]

It says the following:

kila-user 1.0 TC4-RC29 115247 ota-rel-keys, release-keys

It's really weird. I experimented and changed the call forwarding number to my house line and that actually worked. I can forward incoming calls to my house line, but I can't get my own incoming calls to the G1.

[living_sword]

Originally Posted by dparky It says the following: kila-user 1.0 TC4-RC29 115247 ota-rel-keys, release-keys It's really weird. I experimented and changed the call forwarding number to my house line and that actually worked. I can forward incoming calls to my house line, but I can't get my own incoming calls to the G1.

you can try with a different SIM. If the problem is solved, call up ATT, if the problem remains with other SIM too, call up T-Mobile.

[dparky]

Before I start calling up ATT, will I get in trouble? Not sure if any of this is legal and what not. Kinda scared to call ATT up telling them I have the Tmobile G1 phone or calling Tmobile up to ask them about helping me about an ATT sim problem.

Sorry this is my first time unlocking a phone so I don't know the rules.

[jack]

Unlocking isnt illegal. The phone belongs to you. No worries.

[dparky]

I tried another sim card and the same problem occurs. I have an ATT 3g sim card.
I guess I'll go into the T-mobile store and ask the reps there to help me. I can't figure this out.

[dparky]

has anyone figured out a solution to this problem yet? I'm still using a phone that can't receive incoming calls.

[jack]

Id contact HTC directly for a warranty exchange.