T-Mobile responds to roaming woes

[living_sword]

You know the issue and probably have been struck by it. Several users got billed for data while on roaming and the news made waves in the blogosphere. Finally T-Mobile woke-up and conveniently passed on the blame to the developers.

official statement,

T-Mobile is committed to delivering the best experience in wireless to our customers. If a T-Mobile customer would like to use their T-Mobile G1 while outside the country, they should contact Customer Care before they leave to ask that the WorldClass feature be added to their service at no additional charge. If they choose, customers can also disable data roaming on the G1. This can be done by going through the following steps: Home Screen > Menu > Settings > Wireless Controls > Mobile Networks > Data Roaming. Some third party applications available for download on Android Market require access to the internet and have the ability to turn on data roaming when in use. Customers are informed whether an application will use this feature prior to downloading, but should also be aware when traveling outside the country.

Instead of blaming the developers, a statement like 'We have asked Google to look into this and patch it up with an update' would have sounded much more responsible. But then, expecting a carrier to not charge you unreasonably is preposterous !


[Via Engadget]

[cash7c3]

Hahahaha every new hot phone it's the same thing over and over, doesn't matter which carrier

[oshay]

hey they gotta do somethin to make money and keep up with the rest of the providers lol